terms & conditions

Some jurisdictions do not allow the exclusion of implied warranties or the exclusion or limitation of incidental or consequential damages, so only the limitations and exclusions below which are lawful in our jurisdiction will apply to you, and Blue Bulb's liability will be limited to the maximum extent of the law.


Using Discount Vouchers, Discount Codes and Offers

1. Bookings once made can not be cancelled and will not be refunded

2. No other Vouchers can be clubbed with this discount. Regular Cancellation Policy is not applicable here


Disclaimer of warranties

1. Blue Bulb makes no warranties, express or implied, including without limitation, any implied warranties of merchantability, fitness for a particular purpose, or non-infringement, in relation to the site or the service.

2. Blue Bulb disclaims (a) any and all responsibility or liability for the accuracy, content, completeness, legality, reliability, or availability or operability of information or materials displayed on the site or any of its subpages; (b) any and all responsibility for the conduct of any user of the site or any visitor of the site; (c) any and all responsibility for the deletion, failure to store, misdelivery, or untimely delivery of any information or material; and (d) any and all responsibility for any harm resulting from downloading or accessing any information or material on the internet through the site or any of its subpages.

3. Your use of the service and resultant items is at your sole risk. The services and items are provided on an "as is" and "as available" basis. Blue Bulb makes no warranty that the services will be uninterrupted, timely, secure, error-free, or will in anyway meet your requirements or expectations.


Limitation of liability

1. Under no circumstances will Blue Bulb be liable to you or any other person for any indirect, incidental, consequential, special, exemplary, or punitive damages (including, but not limited to, any loss of profit, whether incurred directly or indirectly, any loss of data, or any other intangible loss) arising out of or in connection with these terms of use, the site, the service, the use of the site or the services, or the internet generally, including, without limitation, (i) your use or inability to use the site and/or the services; (ii) any changes to or inaccessibility or termination of the site and/or the services; (iii) any delay, failure, unauthorized access to or alteration of any transmission or data; (iv) any material or data sent or received or not sent or not received; (v) any transaction or agreement entered into through the site and/or the services; (vi) any delay, failure, injury, accident or other harm caused due to intentional or unintentional negligence by our payment processing partners or delivery partners; or (vii) any data or material from a third person accessed on or through the site and/or the services, whether such liability is asserted on the basis of tort or otherwise, and whether or not Blue Bulb has been advised of the possibility of such damages. Such limitation of liability shall apply whether the damages arise from use or misuse of and reliance on Blue Bulb, the site and/or the services, notwithstanding any failure of essential purpose of any limited remedy and to the fullest extent permitted by law.

2. If you are dissatisfied with the site and/or the services, your sole and exclusive remedy shall be for you to discontinue your use of the site and/or the services.


Indemnification

You agree to hold harmless and indemnify Blue Bulb, its shareholders, directors, officers, employees and agents from and against any action, cause claim, suit, judgment, damage (actual and consequential), debt, demand, expense or liability (including reasonable costs and attorney's fees) of every kind and nature, asserted by any person, arising from or in any way related to (i) the content you submit, transmit, post or otherwise make available through the services; (ii) any violation by you of these terms of use; (iii) any transaction or interaction you have with Blue Bulb's delivery partners or (iv) any violation by you of any rights of another.


Payments

Payments made will be considered as acceptance of Blue Bulb’s Terms and Conditions. No signature for the same is necessary.

Payments made after cut-off period will not be considered eligible. Refund of the same will be done via Bank Transfer and will be charged a processing fee of Rs.50, payable by the Client. This will be deducted from the amount while refunding.



Cancellations

Each Experience has its own Cancellation Policy, specified on the Experience Page. Which will hold true under all circumstances.



For cancellations made by Blue Bulb:

Blue Bulb reserves the right to cancel any Experience, including a guaranteed trip, at any time prior to departure due to terrorism, natural disasters, political instability or other external events which make it unviable for the operator to operate the planned schedule. Our policy on cancellations due to ‘Force Majeure’ means (without restriction) any event which Blue Bulb could not, even with all due care, foresee or avoid. Force Majeure covers events such as, but not limited to, war or threat of war, riot, civil strife, terrorist activity, industrial dispute, disease, industrial or nuclear disaster, adverse weather conditions, fire and all similar events beyond our control. In the case of Force Majeure Blue Bulb will not accept liability, and reserves the right to change and cancel trips. Blue Bulb is not responsible for any incidental expenses that you may have incurred as a result of your booking such as visas, vaccinations, non-refundable flights or loss of enjoyment, etc.



Post-Experience Refund

An Experience once availed/completed is not liable for Refund under any circumstance.


Gift Vouchers

Gift Vouchers cannot be refunded or exchanged for cash or otherwise.

To use a Gift Voucher, the experience must be booked 4 days in advance.

Every experience requires a minimum number of people. It will be considered your responsibility to meet this requirement for a booking to be made.

It will be considered the Client’s responsibility to ensure that he/she/they meet age, health and all other required conditions for the Experience, as mentioned on the website, www.buebulb.in.



Pre-paid Experience Vouchers

Validity: The Voucher will be considered valid till 60 days from date of purchase.


Availability: Blue Bulb does not guarantee availability of the Experience on a requested date.

If the Experience is not available on a Valid request date, Blue Bulb will provide 3 alternate date options.

If the provided date options are not suitable, the Client must inform Blue Bulb within 3 working days in writing.


Refund: A valid voucher can be returned for a 50% cash-back of the listed Experience Price (not including Online Transaction Charges, Bank Fees or any other costs borne by the Customer). The refund will be made via Bank Transfer only.


It will be considered the Client’s responsibility to ensure that he/she/they meet age, health and all other required conditions for the Experience, as mentioned on the website, www.buebulb.in.



Descriptions, location and timing

 

1. The description of the experience contained in our website is correct to the best of our knowledge at the time but we reserve the right to make changes to the programmed applicable to any experience without notice where such alterations have been imposed by the supplier. 

2. Where the length of an experience is mentioned in our website, this is an approximate time and given as a guide only. Unless specifically stated otherwise by us or by the supplier, you will normally take your turn along with other members of the public and there may be waiting time involved.

 

3. The photos and videos on our website or linked to another website depict an image typically associated with or representative of the experience being provided. Inclusion of such photos does not mean that we warrant in any way that each experience will include any or all of the features depicted.


Miscellaneous

1. The terms of the sections labeled "general conditions," "proprietary rights," "limitations and exclusions," "indemnification," and "miscellaneous" shall survive any termination or expiration of these terms of use.

2. You and Blue Bulb agree to submit to the exclusive jurisdiction of the courts located within the Mumbai city district of the state of Maharashtra in the republic of India to resolve any legal matter arising from the terms. Notwithstanding the foregoing, you agree that Blue Bulb shall still be allowed to apply for injunctive remedies (or an equivalent type of urgent legal relief) in any jurisdiction.

3. No waiver of any term, provision or condition of these terms of use in any one or more instances, shall be deemed to be, or shall constitute, a waiver of any other term, provision or condition hereof, nor shall such waiver constitute a continuing waiver of any such term, provision or condition hereof. No waiver shall be binding unless executed in writing by the party making the waiver. You agree that if Blue Bulb does not exercise or enforce any legal right or remedy which is contained in the terms of use (or which Blue Bulb has the benefit of under any applicable law), this will not be taken to be a formal waiver of Blue Bulb's rights and that those rights or remedies will still be available to Blue Bulb.

4. These terms of use constitute the complete and exclusive statement of the agreement between the parties with respect to the site and the service and supersedes any and all prior or contemporaneous communications, representations, statements and understandings, whether oral or written, between the parties concerning the site and the service.

5. If any action in law or in equity is necessary to enforce the terms of these terms of use, the prevailing party will be entitled to actual fees of attorneys, accountants, and other professionals, and costs and expenses in addition to any other relief to which such prevailing party may be entitled.

6. The provisions of these terms of use are severable, and in the event any provision hereof is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions hereof.

7. No provisions of these terms of use are intended, nor will be interpreted, to provide or create any third party beneficiary rights or any other rights of any kind in any user, client, customer, affiliate, or any party hereto or any other person unless specifically provided otherwise herein, and except as so provided, all provisions hereof will be personal solely between the parties to these terms of use; except that section labeled "indemnification" is intended to benefit Blue Bulb and its shareholders, officers, directors, employees, and agents.

8. Blue Bulb may assign its rights and duties under these terms of use using a power of attorney to any party at any time without notice to you. You may not transfer or assign any of your rights and duties under these terms of use without the prior written consent of Blue Bulb.

9. You agree that Blue Bulb may provide you with any notices by electronic mail, regular mail, or postings through the site.


If you have questions or concerns about these terms of use, please contact us at info@bluebulb.in. We make every reasonable effort to accommodate our customers' requests, but we cannot guarantee a response or satisfactory resolution to every request.

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